Bruegger's Bagels

Reviews about Bruegger's Bagels

• 1 / 5

  By Barbara Ederich Ramos Schumacher
  Went there on Friday, March 31st, in the morning, for the first time, and I am super disappointed. I drive by this place everyday, and finally decided to stop by. There were only 3 employees, and one giant line. Not only that, but they were almost out of every single bagel. The african american lady taking the order had major attitude, dropping things, because she obviously hates her job. On top of all of that, she obviously cannot count, since she only put 5 bagels, on my order of 6. The cashier never gave me a receipt either, and I am currently on hold with them for over 8 minutes on the phone, trying to speak to a manager. THIS PLACE IS AWFUL! Once I finally got a hold of a manager (Greg), he said he would replace the 6 bagels on Monday, and that I should just ask for him. Called ahead this morning to make sure that a. he was there, and b. that they had enough bagels this time around, and guess what? He wasn't there. Thankfully another manager, Debbie, took care of me, (even tough she put the cream cheese on the bagels, instead of the 6 bagels with a side of plan cream cheese), at least I got the bagels replaced. Not sure if I will ever go back after this.
  April 07, 2017
• 1 / 5

  By Elise Kandziora
  Service is horrible. The girl behind the counter who bags the bagels is rude. Same girl and I've been there three times; she's always the same. If you hate your job, quit! And if you don't get there within the first hour of opening, 50% of their bagels are gone. You'd think they'd survey the best sellers and make more of them to supply the demand. Excellent quality bagels and food- poorly run, with horrible staff. Wauwatosa location leaves a lot to be desired.
  September 10, 2016
• 5 / 5

  By Joseph Goldschmidt
  Amazing service Everytime I've come in I don't understand these bad reviews, everyone I've encountered at brueggers has been friendly and accommodating. The food is great. They do run out of bagel flavors later in the day but Everytime they'd give me a discount or some free bagels to make up for it without me even having to ask.
  May 31, 2016